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IU School of Nursing Knowledge Base

How to make a remote desktop connection

  1. If you're using a Windows OS prior to XP or Mac OS, download and install "Remote Desktop Connection" from the Windows download site and install it (not necessary if you already have Windows XP at home): Note: See IUSON Technician if this is the case.
  2. From off-campus, you must first make a VPN connection before your office computer will accept the Remote Desktop connection. For information on setting up the VPN connection, see the following KB article:
  3. Connect to the Internet if necessary, then make a VPN connection to the IU network.
  4. Click "Start", then "All Programs", then "Accessories", and finally "Remote Desktop Connection"
  5. In the "Computer:" field, type the computer name of the remote computer. To determine your computer name, see the instructions below.
  6. Click "Connect"
  7. Log into the remote computer.

How to determine your computer name

  1. On your office computer (the computer you want to make the Remote Desktop connection to), click "Start" then "Control Panel"
  2. Double-click "System"
  3. Click the "Computer Name" tab
  4. Write down the "Full computer name" listed


You may wish to experiment with the Remote Desktop Client options (click the "Options>>" button before clicking "Connect").

  1. Display: use this tab to set the screen size and color resolution of the remote connection. A lower color resolution results in a faster connection, but also may result in distorted images.
  2. Local Resources: use this tab to connect local resources to your remote connection. Use this if you need to print to your local printer while connected to the remote machine, or if you want to transfer files to or from the remote computer to or from the local computer. The option to bring remote sounds to the local computer does not work reliably, and can slow down the connection.
  3. Experience: use this tab to turn on or off visual features of the remote computer. For a faster connection, keep all of these off except bitmap caching.