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  • ARCHIVE: 2010 IT Group Accomplishments

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  • Implemented new Helpdesk System - responded to over 2700 Technology related requests.
  • Implemented new SoIC Knowledge Base System. Article addition ongoing - 50 articles added to date.
  • Revised Listserve Structure implemented to reflect new School structure.
  • Implemented significant infrastructure to support the new Website.
  • Implemented expanded capability to support Wordpress along with Drupal as CMS alternatives.
  • Initiated migration to new School domain - soic.indiana.edu.
  • Implemented School-wide unified Computing Infrastructure
    • Windows servers and workstations
    • Linux servers and workstations
    • Print service infrastructure.
  • Launched new Graduate Admissions System.
  • Unified Server Backup Structure across School.
  • Implemented new internal hardware asset tracking database.
  • Significant Laboratory Computing Hardware Upgrades (124 machines deployed).
    • LH115
    • IW109
    • IE001
    • LH201i
    • IW010
    • IW105
    • IE001
    • IE203
  • Significant upgrades to Windows and Linux Server Hardware Infrastructure
  • Machine room infrastructure changes
    • New KVM system installed for IW016
    • Server monitoring system unified on Nagios
    • Temperature monitoring systems unified.
  • Major engineering projects.
    • Robotic Arm installation in Info East 010 (Hauser).
    • ETHOS House Clock hardware (Camp, Connelly).
    • IP Camera Infrastructure (Sabanovic).